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 AN ASSURANCE OF MHC's COMMITMENT TO QUALITY
ISO is an internationally-recognized quality system implemented by successful companies such as PACCAR, Ford Motor Company, GE and Caterpillar-just to name a few. ISO registration provides you with an independent assurance of MHC's commitment to quality and meeting our customers' needs.
Because we are ISO registered, you can expect consistent operations at every registered MHC dealership or leasing franchise. You can also count on our commitment to continuously improve upon our operations and to listen to your feedback.
As the first ISO registered Kenworth dealer, MHC takes pride in this quality achievement and would like to recognize our employees as the force behind our success.
MHC's Quality Policy sums up our quality promise to our employees and customers: - Committed to providing our customers with quality products and services, ensuring total customer satisfaction.
- Devoted to a quality culture that encourages employee participation and the promotion of continuous quality improvement.
- Dedicated to providing our employees with the resources and training necessary to maximize their skills and the level of customer service.
- Our goal is to make every customer a lifetime customer.
To view a copy of our ISO Certificate, click here (PDF). |
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