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 BUILT ON CUSTOMER SERVICE
The success of our business can be summed up in two words – satisfied customers. Since 1975, Murphy-Hoffman Company (MHC) has built its business on the belief that customer loyalty is only as strong as customer service. This focus has helped MHC become a multi-state network of Kenworth dealers providing more than 40,000 customers with a full range of truck related services.
MHC is an expansion of the original company, Ozark Kenworth , Inc. Ozark Kenworth started in Springfield, Missouri, in January 1975 -- opened for business without a parts or service department and only three employees in a temporary facility. From there, the company grew and expanded.
Currently, MHC operates across 10 states with 39 dealerships, four full service transport refrigeration locations, 22 full-service leasing and rental operations, and a finance company which offers a complete array of finance and insurance services.
OUR MISSION AT MURPHY-HOFFMAN COMPANY IS:
To provide our employees with a responsive, safe and superior working environment; a spirit of team effort, and rewarding them with the courtesy and respect they deserve.
To create a performance bond with our customers by: providing premium services at competitive prices, add value by offering additional services, and do it better than our competition; which will perpetuate a healthy company that earns an appropriate return on employee efforts.
Quality and service to our employees and customers are the building blocks of our business strategy. |
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